In search of the silver‐lining: Police officers' attributions and responses to stakeholder critique
基于对148名欧洲警察的访谈，研究警察如何归因利益相关者的批评，以及这些归因如何影响他们的行为回应，对改善警民关系和警察组织学习有启示。
Abstract Tensions between police organizations and (community) stakeholders have taken center stage in recent years, with an escalation in protests and divisive rhetoric observed in many countries. Using attribution theory, this study examines how police officers interpret negative stakeholder feedback and how these interpretations shape their behavioral responses. Qualitative analysis based on 148 interviews with European police officers shows that officers make six different attributions about the causes of stakeholder critique, and that these have direct implications for their behavioral responses. In particular, these different attribution patterns are found to play a critical and hitherto unrecognized role in shaping police‐stakeholder relations and organizational learning among police forces.