Digital resilience in wartime: The case of Ukraine
研究了乌克兰在2022年俄罗斯入侵后,如何利用战前升级的数字政府能力维持社会基本功能,包括提供数字文档和援助流离失所者,展现了数字韧性。
Abstract A key topic in digital government is how to improve public services. The global pandemic focused attention on the use of digital in the context of crisis. Here, we consider how a digital innovation in response to a different type of crisis, examining Ukraine's response to Russia's invasion of 2022. We describe how the government engaged in what we characterize as digital resilience, that is, the use of digital government capacities to maintain basic societal functions in crisis situations. Prior to the war, Ukraine upgraded its digital government capacities. The war provided the impetus to speed up the use of those capacities, which were used not just for defensive military purposes, but also to provide continuity to the civilian aspects of government, including the provision of digital documentation and aid to displaced people. In doing so, digital capacities provided a key basis for Ukraine's resistance.