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聚在一起更好:聚类如何减缓享乐衰减

Better Together: How Clustering Can Attenuate Hedonic Decline

Journal of Consumer Research · 2023
被引 2
人大 AFT50UTD24ABS 4*

中文导读

研究了消费者在消费不同刺激时,将同类刺激聚类在一起(而非混合)能否延长愉悦感。六项实验表明聚类能减缓享乐衰减,原因在于聚类促使人们更关注刺激的细节,但这一效果在有规律干扰或刺激缺乏丰富细节时消失。

Abstract

Abstract How should consumers sequence the different stimuli they consume: cluster each stimulus together, or intermix them to break things up? Surprisingly, prior literature has provided little insight into this question, even though consumers face it on a regular basis. We propose that clustering each stimulus type together can prolong enjoyment (vs. intermixing the types). Six studies confirm that clustering slows hedonic decline, and process evidence shows this happens because clustering leads people to attend more to the different details offered by a stimulus during repeated exposures. We also establish two boundary conditions for this effect: clustering does not slow hedonic decline in the presence of regular intervening distractions, or for impoverished stimuli lacking rich details. The present work is among the first to examine the interplay of consumption sequence and hedonic decline, and the findings provide consumers and firms with practical guidance on how to consider sequencing experiences to enjoy them longer.

消费者行为享乐适应消费序列心理学