信息框架对年轻成年消费者可持续时尚消费的影响:预期情绪和感知道德性的作用

The effect of message framing on young adult consumers’ sustainable fashion consumption: The role of anticipated emotions and perceived ethicality

JOURNAL OF BUSINESS RESEARCH · 2023
被引 67
人大 A-ABS 3

中文导读

通过两个实验发现,正面框架比负面框架更能促使年轻消费者选择二手服装,其中预期情绪(提升感)起中介作用,消费者对广告道德性的主观信念起调节作用。

Abstract

The debate about which communication strategies are most effective for inducing consumers to behave sustainably remains open, despite growing attention on more sustainable forms of fashion consumption. To further this understanding, we investigate the effectiveness of positive and negative message framing in promoting sustainable fashion consumption, where the beneficial versus detrimental environmental consequences of choosing second-hand clothing were highlighted. Across two experiments, positively framed messages were more effective than negatively framed ones in prompting consumers to engage in sustainable fashion consumption. Elevation was the anticipated emotion responsible for this effect, while consumers’ subjective beliefs about the ethicality of advertising messages promoting sustainable consumption served as a moderator. We discuss the theoretical and managerial implications of this research together with its limitations and directions for future research.

可持续消费时尚消费广告心理学消费者行为信息框架