Resistance to Change: Unraveling the Roles of Change Strategists, Agents, and Recipients
这篇综述整合了关于变革中策略制定者、推动者和接受者如何分别及互动地影响抵制变革的零散文献,提供了一个围绕变革角色的整体框架,并指出了未来研究方向。
Departing from traditional conceptualizations of resistance to change as a systemic phenomenon, a significant and increasing body of organizational research has examined how change and resistance to change occur through individuals in strategist, agent, and recipient roles. Yet despite this perspective's rising prominence, the literature lacks an integrative framework to organize how these roles separately and interactively shape resistance to change. This review synthesizes this fragmented literature, providing a holistic perspective structured around change roles. Categorizing the literature in terms of the three roles, we organize the role combinations into levels of analysis. We use this combined framework to describe the current state of theory building and testing, which guides our identification of important future research directions. Through our analysis, we capture the nuanced dynamics of resistance to change and the need for further understanding of how differently situated individuals shape the overarching change effort.