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众包常规:专家参与的行为与动机基础

Crowdsourcing routines: the behavioral and motivational underpinnings of expert participation

Industrial and Corporate Change · 2023
被引 10
人大 BABS 3

中文导读

研究调查了260名STEM领域专家,发现精英专家(资深、40岁以上、成果多)不主动寻找众包任务,而非精英专家(年轻、成果少)则主动搜寻;精英专家更受非金钱激励驱动,且随着被联系频率增加,非精英专家也更偏好非金钱激励。

Abstract

Abstract As different crowdsourcing routines (metaphorically labeled as “fishing” and “hunting” in this study) are available to address highly technical problems, solution-seeking organizations need to mindfully design, select, and deploy crowdsourcing routines that account for the behavior and motivation of experts. Drawing on a survey involving 260 experts in science, technology, engineering, and math fields, we found that elite experts (individuals with seniority, aged over 40, and a proven track record in the field with numerous publications and patents) are generally less inclined to search for crowdsourcing open calls and prefer to be contacted by solution seekers. In contrast, non-elite experts (early career experts, aged under 40, and with fewer patents and publications) actively search to find open calls. Regarding their motivational underpinnings, our findings suggest that elite experts are motivated more by non-financial incentives than non-elite experts. Furthermore, as the frequency with which they are contacted increases, non-elite experts tend to prefer more non-financial over financial incentives. These results indicate that the fishing crowdsourcing routine generally elicits solutions from unproven, non-elite experts who demand more financial rewards. However, the hunting routine taps a pool of elite experts with proven capabilities who are less financially oriented and thus may provide better, yet less expensive solutions.

众包专家参与激励行为经济学