The civil service careers of university support staff and new public management: A qualitative study from Chile
本研究通过焦点小组方法，分析了智利一所公立大学非学术支持人员对新公共管理政策下职业发展的看法，探讨了这些政策如何影响他们的公务员职业生涯。
New public management policies have been in effect in Chile since the 1980s, influencing the development of human resources policies and procedures, particularly within higher education institutions. While the impact of these policies on academic staff is evident, their implications for non-academic personnel who operate under the same regime as public servants remain unclear. This research aims to investigate the relationship between new public management principles and the career beliefs of non-academic personnel in Chile. Utilizing focus groups, this study analyzes the perceptions of career trajectories among the collaboration staff at the country's most prominent public university. Finally, the results are discussed.