客户隐私担忧对服务机器人采纳意向的影响:基于信任/体验服务类型视角
The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective
Technological Forecasting and Social Change · 2023
被引 38
ABS 3
- Qi Yao
- Chao Hu
- Wenkai Zhou 通讯
服务营销消费者行为隐私管理人工智能应用