Transform to adapt or resilient by design? How organizations can foster resilience through business model transformation
研究了2020年疫情期间336家意大利企业的商业模式转型对韧性的影响，发现适应路径和吸收路径都能有效提升韧性，创新和国际化程度高的企业更倾向吸收路径。
Advisors and consultants consider business model transformation (BMT) as vital in responding to disruptive events like the COVID-19 pandemic. However, some companies demonstrated exceptional resilience during the pandemic without BMT. Given this scenario, we investigate the effect of BMT on firm resilience in 2020, the pandemic’s first year. We collect data from 336 Italian companies and develop an improved resilience measure that maximizes consistency with our theoretical framework. The results reveal that firms following an adaptive path towards resilience successfully leverage BMT. We also found that innovative and more internationalized companies are more likely to follow an absorptive path towards resilience, thus reducing the need for BMT when facing shocks. High levels of resilience can be achieved through small adjustments around a situation of constant equilibrium. Our study advances the resilience literature by showing that an absorptive path is equally effective to an adaptive path in fostering organizational resilience.