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参与能否预测对地方品牌的支持?利益相关者参与与品牌公民行为之间关系的分析

Does participation predict support for place brands? An analysis of the relationship between stakeholder involvement and brand citizenship behavior

Public Administration Review · 2023
被引 21
ABS 4*

中文导读

研究利益相关者参与地方品牌建设如何影响其品牌公民行为,发现参与越深入、品牌感知价值越高、地方认同感越强,品牌公民行为越多。

Abstract

Abstract This article studies in how far participation of stakeholders enhances their active support for place brands, conceptualized in this study as Brand Citizenship Behavior (BCB). Combining insights from governance and branding theory this article uses survey data (N = 162) among stakeholders involved in branding processes of two Dutch regions. The analysis shows that more intense participation in the development of the brand is related to more BCB. Beyond participation, perceived value of the brand for stakeholders and degree of place identity (identification with place) also positively relate to brand citizenship behavior. The findings not only confirm the importance of participation in achieving support for public brands, but also provide insight into the role of affective factors (identification) and interest‐based factors (value of the brand for the stakeholder) on BCB.

地方品牌利益相关者参与品牌公民行为公共治理