无包装产品:如何改善消费者的亲环境购买行为

Package-free products: How to improve pro-environmental buying behaviors among consumers

Technological Forecasting and Social Change · 2023
被引 22
ABS 3

中文导读

研究消费者购买无包装产品的动机与障碍,发现个人环保贡献感是主要驱动力,但需提升产品熟悉度,为制造商、零售商和政策制定者提供促进亲环境行为的建议。

Abstract

The packaging of consumer goods is considered a main cause of household waste. Worldwide institutions are pressing companies to realize solutions that minimize packaging and comply with sustainable development goals (SDGs). Similarly, emerging EU Directives are prompting countries and operators to cut off the packaging of fast-moving consumer goods. The offer of package-free products – alternatively named bulk products – represents an effective solution. Applying a mixed method approach to data collected during and after the pandemic, this paper explores consumers' propensity for bulk products, identifying potential benefits and barriers consumers face when buying package-free products. We find that consumers are keen to buy bulk products not to conform to society but as they perceive it as a personal contribution to environmental protection. However, greater familiarity with package-free products is necessary for adopting this emerging pro-environmental behavior. Thus, we encourage i) manufacturers to develop and propose new package-free lines, ii) retailers to provide package-free assortment options to attract new consumer targets, iii) institutions and policymakers to promote sustainable behavior among citizens favoring familiarity with this shopping option.

市场营销消费者行为包装设计可持续发展零售管理