花240美元买伊利诺伊大道:经济不平等增加对个人控制诉求的偏好

$240 for Illinois Avenue, please: Economic inequality increases preference for personal control appeals

JOURNAL OF BUSINESS RESEARCH · 2023
被引 5
人大 A-ABS 3

中文导读

通过五项研究,发现经济不平等会促使消费者更偏好强调个人控制感的广告,因为不平等引发财务威胁感,削弱了控制感,而短暂提升控制感或相信经济流动性可缓解这一效应。

Abstract

Economic inequality is rising globally, yet its impact on consumer behavior remains poorly understood. In five studies, we show that economic inequality increases the preference for personal control appeals—advertising appeals encouraging consumers to reclaim their sense of agency and control. This effect emerged when economic inequality was objectively measured or experimentally manipulated. We also identify the mechanism underlying this effect by showing that higher economic inequality triggers a sense of financial threat, which reduces consumers’ sense of control. These aversive psychological states subsequently increase the preference for personal control appeals. Furthermore, we demonstrate that a momentary boost in the sense of control or a stronger dispositional belief in economic mobility effectively mitigates psychological threats of higher economic inequality, thereby attenuating the preference for personal control appeals. Overall, our findings offer a more nuanced understanding of the motivational effects of economic inequality in shaping consumer behavior.

消费者行为经济不平等广告心理学控制感