解读绩效信息:动机推理还是无偏理解?一项重复与扩展研究

Interpreting performance information: Motivated reasoning or unbiased comprehension? A replication and extension

Public Administration · 2023
被引 9
ABS 4

中文导读

通过两个大规模全国代表性实验(样本量分别为3018和3020),重复并扩展了Baekgaard和Serritzlew(2016)的研究,发现公民的部门偏好确实影响其对绩效信息的解读,但影响因服务类型而异。

Abstract

Abstract Despite a growing number of studies on how prior beliefs distort citizens' interpretation of performance information for service providers, little is known about whether prior beliefs matter equally across different services and types of providers. In this study, we provide a wide replication and extension of the experimental design used in Baekgaard and Serritzlew (2016) with three types of providers (public, non‐profit, and for‐profit) across two services (nursing homes and refuse collection). Based on two large‐ N nationally representative experiments ( N = 3018 and N = 3020), we find that citizens' sector preference does indeed impact their interpretation of performance information, corresponding to the original study. However, public sector preference plays a substantially different role in the two services. Our findings strengthen the external validity of previous research and simultaneously identify theoretical boundaries to its application across various services and providers. This, we argue, underlines the importance of replicating and extending pivotal studies on performance information.

公共管理行为公共政策绩效信息公民认知