在失败边缘协作:多利益相关方伙伴关系中跨多个互动场域的框架对齐

Collaborating on the Edge of Failure: Frame Alignment across Multiple Interaction Arenas in Multi-Stakeholder Partnerships

ACADEMY OF MANAGEMENT JOURNAL · 2023
被引 43
人大 A+FT50UTD24ABS 4*

中文导读

研究德国可持续纺织品伙伴关系如何通过跨多个互动场域的框架对齐,克服利益相关方代表与后方群体之间的承诺难题,推动合作从濒临失败走向深化。

Abstract

One of the greatest challenges of multi-stakeholder partnerships lies in forging a shared understanding and obtaining and sustaining commitment among parties representing different interests and goals. While studies have emphasized the importance of developing shared frames for enabling collaboration and collective action through frame alignment, scant attention has been paid to how stakeholder representatives can attain commitment from their constituents “back home” to frames negotiated on their behalf. Our longitudinal process study explores how participants in the German Partnership for Sustainable Textiles successfully confronted the challenge of aligning frames across multiple interaction arenas, highlighting how failing to tackle this “two-table problem” can risk partnership collapse. Our process model captures how back-and-forth interactions enabled the stretching of shared frames across interaction arenas, thereby propelling the partnership from near collapse to deepened commitments. While stretching frames heightens the risk of frame break, our analysis shows how such iterative ongoing efforts are essential for deepening commitments and advancing collaboration. We thus contribute to framing theory by highlighting how frame alignment can be achieved across multiple interaction arenas by “collaborating on the edge of failure.” We further contribute to scholarship on multiparty collaboration by unpacking the multi-table negotiation dynamics that help explain collaborative outcomes.

利益相关方管理组织行为公共管理合作治理框架理论