恐惧沟通中的情绪:一项跨文化神经营销研究

Emotions in fear communication: A cross‐cultural neuromarketing approach

Psychology and Marketing · 2023
被引 10
ABS 3

中文导读

本研究使用神经营销技术,分析欧洲和拉丁美洲文化背景的个体对恐惧沟通的情绪反应差异,发现拉丁美洲文化背景的人情绪反应更显著。

Abstract

Abstract This research analyzes how the receiver's emotional response to fear communication differs across cultural groups of origin (Europe vs. Latin America), as well as individual traits such as the level of fear of each individual, motivated by the lack of previous studies that address the receiver's reaction from a cross‐cultural perspective in this type of communication. To achieve this objective, this work was born from the conjunction of two lines of research, which are synergistic. On the one hand, we have focused on works based on the theory of the appeal to fear, which, as we have seen, discusses the different reactions that the news receiver may have to fear communication. On the other hand, studies concerning the uncertainty avoidance theory explain different emotional behaviors in the face of fear, depending on the individual's cultural biases. We analyze whether the culture of origin moderates the emotional response to this type of communication, as well as whether culture of origin also influences the relationship between the level of personal fear and the emotion felt about the fear communication. To answer these questions, we have used neuromarketing techniques to analyze the emotional response to a series of images taken from The New York Times , the most widely‐circulated English‐language general daily newspaper. We selected these images by grouping the issues that generated the most concern among the world's population in 2022. The present research results indicate a significant discovery: persons originating from Latin American cultures displayed a notably more significant emotional response to fear communication than individuals from European cultures. This underscores the major impact of cultural context on the emotional processing of fear communication.

神经营销跨文化心理学恐惧诉求情绪反应广告与传播