Understanding the effects of specific techno-stressors on strain and job performance: a meta-analysis of the empirical evidence
这篇元分析整合了67项研究、超过63,100名员工的数据，发现并非所有技术压力源都有害，技术不确定性不影响工作绩效，且技术复杂性和技术不安全感是压力和绩效的关键预测因素，性别、教育程度和就业状态会调节这些影响。
Purpose While the phenomenon of technostress has received significant attention from researchers in recent years, empirical findings concerning the consequences of specific forms of techno-stressors have remained scattered and contradictory. The authors aim to integrate the conclusions of previous studies to understand the effects of specific techno-stressors on strain and job performance. Design/methodology/approach This study employs meta-analytic techniques to calibrate the findings of 67 studies investigating more than 63,100 employees. Findings In general, not all techno-stressors have adverse effects. In particular, techno-uncertainty does not impact job performance. In addition, relative weight analyses reveal the relative importance of techno-complexity and techno-insecurity as predictors of both strain and job performance. Finally, this study finds that the effects of specific techno-stressors on job performance vary depending on research participants' gender, educational attainment and employment status. Originality/value First, this study provides a more nuanced view of the effects of specific techno-stressors. Second, this research clarifies the relative importance of specific techno-stressors as predictors of strain and job performance. Finally, this study reveals the moderating effects of demographic variables on the relationships between specific techno-stressors and job performance.