Helping start-ups and public organisations to align: Co-producing the co-creation context in a public hospital
基于一家公立大学医院中心的12个月民族志研究,探讨大型公共组织如何与初创企业共同生产适应性的共创情境,揭示管理多利益相关者创新过程中的动态张力。
Incubation facilitates innovation performance and knowledge production for large organisations, while allowing start-ups to connect with potential users who hold valuable information. However, aligning the goals of parent organisations and hosted start-ups in co-creation partnerships remains a challenge, particularly in the complex and institutional context of public organisations. To fill the research gap, this paper draws on the co-production theory of support to explore how a large public organisation co-produces an adaptive context for co-creation with start-ups. Based on a 12-month ethnography in a public university hospital centre, the unique characteristics and complexities of co-creation initiatives in public organisations are explored by focusing on the multi-stakeholder nature of the innovation process. Following a processual approach, we unpack the evolving dynamics of managing tensions through the co-creation process. The article contributes to the understanding of public incubators, compensatory practices in asymmetrical co-creation relationships, and the co-production of incubation support in public organisations.