揭示幽默的阴暗面:销售人员日常职场幽默使用对工作-家庭冲突的短暂溢出效应

Shedding light on the dark side of humor: The short‐lived spillover effect of daily salesperson workplace humor usage on work–family conflict

Applied Psychology · 2023
被引 6
ABS 3

中文导读

基于109名销售人员10个工作日的经验取样数据,研究发现销售人员日常使用幽默会通过增加自我损耗进而加剧工作-家庭冲突,而主管的发展性反馈能缓解这一负面效应。

Abstract

Abstract Salesperson humor usage (SPHU) is often linked with positive outcomes, but little is known about its potential negative effects on salespeople. This study uses ego depletion theory to investigate the negative spillover effect of daily SPHU on work–family conflict via experience sampling method, using data from 109 salespeople over 10 workdays. Results show that daily SPHU is positively associated with daily work–family conflict through increased daily ego depletion. Moreover, the study examines daily supervisor developmental feedback as a context‐relevant moderator that can alleviate the relationship between daily SPHU and ego depletion. By detailing the mediating and moderating mechanisms of daily SPHU spill‐over in a sales interaction context, this study not only supports the perspective of ego depletion in understanding the dark sides of daily SPHU but also offers insights for organizations to inhibit its negative effects.

销售管理工作-家庭冲突幽默研究自我损耗