Exploring blockchain implementation challenges in the context of healthcare supply chain (HCSC)
通过对印度医院利益相关者的案例研究,探讨了区块链在医疗供应链中实施面临的挑战,包括数据隐私、互操作性、技术阻力等,对从业者和学者有参考价值。
Blockchain technology enables supply chains to share and distribute data in secured and decentralised environments through validators who trust and validate transactions.The use of blockchain was crucial in the context of the healthcare supply chain (HCSC) during COVID-19, where transactions were secure, and links throughout the supply chain were physically disrupted.Current research has focused on the blockchain application in industry, reviewing its architecture and the mechanisms involved.However, limited empirical studies consider HCSCs and the associated implementation challenges.In this sense, our case study of Indian hospitals has engaged with various stakeholders of the HCSC including clinicians, nurses, doctors, hospital managers, and digital healthcare equipment companies to explore the context to answer the following research questions: (i) What is the impact of the blockchain technology in the HCSC context? and (ii) What are the challenges faced in utilising blockchain technologies in the HCSC?Our findings indicate that the challenges blockchain implementation faced were based on variations in patients' treatment needs, data storage and privacy, interoperability, digital transformation, technology resistance, training and skills development, resource restraints and capabilities, and supply chain-wide collaboration.The study emphasises challenges for Blockchain in HCSC setting that both practitioners and academics need to be cognisant of.