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不仅仅是数字:多重团队成员身份的不同概念化及其与情绪耗竭和离职的关系

More than just a number: Different conceptualizations of multiple team membership and their relationships with emotional exhaustion and turnover.

Journal of Applied Psychology · 2023
被引 22
人大 A+FT50ABS 4*

中文导读

研究提出多重团队成员身份不仅看团队数量,还应关注注意力切换频率和核心团队优先程度,发现后两者与情绪耗竭和离职相关,且核心团队的好处依赖于成员间熟悉度。

Abstract

Many employees are members of multiple teams, and research suggests that this may profoundly affect their stress experiences and work outcomes. We argue that progress in this research area has been hampered by a lack of clarity about what multiple team membership (MTM) is and how to conceptualize it. Prevailing conceptualizations of MTM have focused on the total number of teams an individual is a member of (MTM number). We identify how frequently employees shift their attention between different team contexts (MTM switching) and the extent to which they prioritize one membership over all others (MTM coreness) as alternative conceptualizations that better capture MTM's consequences for individuals. Our analysis of 1,345 knowledge workers involved in 4,329 project teams shows that MTM number, MTM switching, and MTM coreness differ meaningfully in their antecedents and consequences. MTM switching and coreness (but not MTM number), respectively, relate positively and negatively to multiteamers' emotional exhaustion and subsequent turnover. The positive consequences of MTM coreness only occur, however, when multiteamers have prior work experience with the members of their teams (i.e., team member familiarity). These findings help to clarify the potential benefits and detriments of MTM and advance the growing literature in this area. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

组织行为学人力资源管理工作压力团队管理