广告中数据监视的伦理副作用:数据收集、信任、隐私担忧和监管差异对寒蝉效应的影响

Ethical side-effect of dataveillance in advertising: Impact of data collection, trust, privacy concerns and regulatory differences on chilling effects

JOURNAL OF BUSINESS RESEARCH · 2024
被引 33
人大 A-ABS 3

中文导读

通过跨国调查和在线实验,研究了不同数据收集方法和监管环境如何导致消费者自我限制媒体使用的寒蝉效应,发现该效应在美国比荷兰更显著。

Abstract

Technological advancements have resulted in the availability and usage of consumer data for digital advertising. This so-called reality of dataveillance may result in unintended ethical side-effects, such as chilling effects that involve self-regulation of media usage as a response to surveillance practices. The current study utilizes a two-step approach with a cross-national survey (N = 334) and an online experiment (N = 536), to study how different data collection methods for digital advertising (i.e., online profiling, watermarking), regulatory cross-country contexts (i.e., U.S., the Netherlands), and boundary effects (i.e., trust, privacy concerns) result in chilling effects. We found that chilling effects are context-dependent as they are mostly driven by watermarking and are more prevalent in the U.S. than in the Netherlands. These findings show that chilling effects are one of the possible side-effects of digital advertising. Cross-country differences show the importance of the cultural context and regulatory regime for consumer behavior.

数字广告数据隐私消费者行为跨文化研究监管政策