Artificial intelligence capabilities for circular business models: Research synthesis and future agenda
通过文献综述,梳理了人工智能能力与循环商业模式之间的关联,识别出四种关键能力(集成智能、流程自动化、基础设施与平台、生态系统协调),并构建了一个AI驱动的循环商业模式框架,为后续研究提供基础。
This study explores the interlink between AI capabilities and circular business models (CBMs) through a literature review. Extant literature reveals that AI can act as efficiency catalyst, empowering firms to implement CBM. However, the journey to harness AI for CBM is fraught with challenges as firms grapple with the lack of sophisticated processes and routines to tap into AI's potential. The fragmented literature leaves a void in understanding the barriers and development pathways for AI capabilities in CBM contexts. Bridging this gap, adopting a capabilities perspective, this review intricately brings together four pivotal capabilities: integrated intelligence capability, process automation and augmentation capability, AI infrastructure and platform capability, and ecosystem orchestration capability as drivers of AI-enabled CBM. These capabilities are vital to navigating the multi-level barriers to utilizing AI for CBM. The key contribution of the study is the synthesis of an AI-enabled CBM framework, which not only summarizes the results but also sets the stage for future explorations in this dynamic field.