The role of public workforce diversity and the administrative ecosystem in advancing digital public service innovation
研究分析了36个欧洲国家数据，发现公共劳动力多样性越高，公共服务创新水平越高，但行政生态系统中的管理实践一致性会削弱这种积极效应。
Organizational studies have long built a 'business case' for diversity, which today includes innovation capacity among the benefits of diverse workforces.Diversity's impact on innovation has been tested in private firms, yet few systematic studies exist in public management.We address this challenge using a two-step dynamic panel data analysis via generalized methods of moment estimation in 36 European countries.The findings confirm that higher public workforce diversity leads to higher public service innovation.This effect, however, is mediated by the administrative ecosystem, where greater uniformity in managerial practices makes diversity more salient, an obstacle to unleash its innovative potential.