The trickle-down effect of leader psychological capital on follower creative performance: the mediating roles of job crafting and knowledge sharing
研究领导者心理资本如何通过员工工作重塑和知识收集行为，依次影响员工创造力，对酒店管理者提升员工创新有参考价值。
Purpose The purpose of this study was to develop and test a research model that explored leader psychological capital (LPsyCap) as a predictor of follower creative performance (FCRP). The model also investigated follower job crafting (FJC) and follower knowledge collecting (FKC) and follower knowledge donating (FKD) behaviors as the multiple mediators of the trickle-down effect of LPsyCap on FCRP in a sequential manner. Design/methodology/approach Data were obtained from hotel employees in Korea. The hypotheses were tested using structural equation modeling with the user-defined estimands function. Findings LPsyCap boosted employees’ FCRP. FJC and FKC behaviors mediated the trickle-down effect of LPsyCap on FCRP in a sequential manner. As predicted, FKC behavior parallelly mediated the effect of FJC on FCRP. Practical implications Hotel firms should boost a workplace that would encourage employees to redefine and redesign their jobs. To achieve this, the presence of structural (e.g. learning new things in the workplace) and social (e.g. supervisor coaching) job resources and challenging job demands (e.g. willingly taking on additional tasks) would pay dividends. Originality/value This paper is one of its kind focusing on unexplored parallel and sequential multiple mediation effects that highlight FJC and FKC as the two potential mediators in the association between LPsyCap and FCRP.