循环经济:一个变革性服务视角

The Circular Economy: A Transformative Service Perspective

JOURNAL OF SERVICE RESEARCH · 2024
被引 20
人大 A-ABS 4

中文导读

从变革性服务研究视角,探讨循环经济如何通过价值保留与再生过程,促进个人和集体的福祉提升,填补了该领域的研究空白。

Abstract

The rising awareness of climate challenges and resource constraints has strengthened interest in the circular economy (CE), characterized as an economic system aimed to minimize the depletion of the world’s natural resources through processes of value retention and value regeneration. Because CE research originated in the engineering field, studies to date have mostly focused on technical and management-related topics. However, due to increasing demands from customers, investors, governmental institutions, and regulatory bodies, companies are increasingly considering how to effectively implement the CE. Despite its increasing importance, the CE is yet an uncharted area of transformative service research (TSR), and little is known about how the CE can support change for greater well-being among individuals and collectives. To fill this research gap, we integrate notions of the CE with TSR and research on value co-creation. The purpose of this paper is to expand research on CE and services by taking a TSR perspective to delineate how value retention and regeneration processes for different levels and spheres in services can effect change for greater individual and collective well-being.

循环经济变革性服务研究价值共创福祉可持续发展