公共部门中管理者及其下属的组织条件与不合理任务的关系:一项瑞典研究

How are organisational conditions related to illegitimate tasks among managers and their subordinates in the public sector? A Swedish study

Work and Stress · 2024
被引 9
ABS 4

中文导读

研究瑞典某市政机构中80名管理者与863名下属,发现工作团队规模越大,管理者和下属报告的不合理任务越多,提示缩小团队规模可减少此类任务。

Abstract

Illegitimate tasks violate the norms of what is considered part of the employee's work role and have been found to harm individuals, groups and organisations.The purpose of this study was to investigate the relationship between key organisational conditions span of control, recruitment needs, administrative support and organisational changesand the prevalence of unnecessary and unreasonable illegitimate tasks experienced by managers and their subordinates.Data were collected from a sample comprising 80 managers and 863 subordinates in a Swedish municipality using questionnaires to assess their perceptions of illegitimate tasks.Organisational conditions were collected from the human resources register in the municipality.Multilevel analysis results reveal a positive association between the size of workgroups and illegitimate tasks; the more subordinates per workgroup, the more unnecessary and unreasonable tasks managers reported and the more unreasonable tasks the subordinates reported.These findings hold practical implications for organisations because they indicate that illegitimate tasks can be reduced by decreasing the number of employees in larger workgroups.

公共管理组织行为学工作心理学人力资源管理