The benefits of inclusive organizational behavior: Why diversity climate improves mental health and retention among women during a crisis
研究发现,积极的多样性氛围能减少女性的刻板印象威胁,从而降低焦虑和离职意愿;在新冠疫情居家令后,低多样性氛围组织的女性焦虑升至临床严重水平,而高多样性氛围组织的女性焦虑增幅较小。
Summary The sudden proliferation of virtual work and isolation during the COVID‐19 pandemic has resulted in mental health concerns and increased workplace exits, particularly for women. We examine how inclusive organizational behavior in the form of a positive diversity climate impacts stereotype threat, anxiety, and turnover intentions. Across two studies, we find support for the relationship between diversity climate and stereotype threat for women which relates to anxiety and turnover intentions. Capitalizing on a naturalistic experiment created by COVID‐19, we find women report significant increases in anxiety and turnover intentions after the initial stay‐at‐home orders. We explore the impact to mental health further and find that women working in an organization with a low diversity climate exhibited symptoms that increased to severe levels of anxiety (based on validated clinical cut‐offs) after the initial stay‐at‐home orders. In contrast, women working in a more positive diversity climate did not experience as drastic an increase in anxiety. We interpret these findings through the lens of the job demands–resources model; as a critical job resource, diversity climate reduces gender‐specific job demands for women (i.e., stereotype threat), providing them the ability to cope when they are faced with unforeseen job demands.