Beyond external pressures: How work conditions harm employees' social and environmental responsibilities
研究伊朗员工在外部制裁和疫情背景下，内部恶劣工作条件（如职场欺凌和敌对氛围）如何通过情绪耗竭削弱其可持续行为和社会行为，对管理者有启示。
Abstract The political and economic sanctions, coupled with the COVID‐19 pandemic, have made work and life difficult for Iranians. In this adverse external work environment, this study aims to understand how internal adverse working conditions such as workplace bullying and a hostile work climate may affect workers' emotional exhaustion and socially responsible behaviors, both inside and outside the workplace. Data were collected longitudinally from 304 full‐time employees in Iran using four survey waves over 12 months. To deepen our understanding of the variables and context of the study, we conducted supplementary interviews with 12 participants. The results show that overall workplace bullying increases emotional exhaustion, which, in turn, decreases two types of socially responsible behaviors among workers: (a) sustainability‐oriented behaviors within the workplace and (b) societal behaviors outside of the workplace. Furthermore, we found that a hostile workplace climate increases workers' emotional exhaustion, which, in turn, reduces their sustainability‐oriented behaviors but not their societal behaviors. We have discussed the managerial implications of these results.