Theorising worker voice for supply chain justice – communication, representation and recognition
本文从社会正义的承认视角探讨全球供应链中工人发言权的概念,指出当前研究主要关注沟通和代表两种范式,并提出以承认正义为基础设计工人发言机制、明确供应链各方倾听责任等未来研究方向。
Purpose The paper explores the notion of worker voice in terms of its implications for supply chain justice. The paper proposes the value of the recognition perspective on social justice for framing workers’ experiences in global supply chains and identifies opportunities for the advancement of the worker voice agenda with recognition justice in mind. Design/methodology/approach The paper adopts a conceptual approach to explore the notion of worker voice in supply chains in terms of the recognition perspective on social justice. Findings Sustainable supply chain management (SSCM) scholarship has considered worker voice in terms of two key paradigms, which we term communication and representation . To address recognition justice for workers in global supply chains, the worker voice agenda must consider designing worker voice mechanisms to close recognition gaps for workers with marginalised identities; the shared responsibilities of supply chain actors to listen alongside the expectation of workers to use their voice; and the expansion of the concept of worker voice to cut across home-work boundaries. Originality/value The paper offers conceptual clarity on the emerging notion of worker voice in SSCM and is the first to interrogate the implications of recognition justice for the emergent worker voice agenda. It articulates key opportunities for future research to further operationalise worker voice upon a recognition foundation.