Competitive Familiarity: Learning to Coordinate by Competing
研究提出并检验了组织学习理论,认为先前的竞争互动能提升队友间的协调能力。基于数百万场电子竞技团队实验,发现由前竞争对手组成的团队效率极高,竞争互动的边际回报甚至大于合作互动。
This paper develops and tests a theory of organizational learning, proposing that prior competitive interaction improves coordination among teammates. We test the theory using millions of experiments in the formation of eSports teams. The results show that exogenously assigned teams of former competitors are highly effective—The marginal returns to prior competitive interaction are even larger than the returns to prior collaborative interaction. The evidence suggests that teammates learn to coordinate by competing, a finding with implications for organizational design and the management of human capital. Funding: The authors are grateful to UCL School of Management and Worcester Polytechnic Institute for financial and technical support.