Language-based discrimination in multilingual organizations: A comparative study of migrant professionals’ experiences across physical and virtual spaces
比较了移民专业人士在物理和虚拟空间中经历的语言歧视,发现物理空间中歧视更人际化、公开,虚拟空间中更组织化、隐蔽,对理解现代职场歧视有参考价值。
We compare migrant professionals’ experiences of language-based discrimination across physical and virtual spaces. The minority status of these professionals stems from their foreign origin and lack of proficiency in the local language of their new country of residence. We conducted a case study of a multinational corporation after a shift to remote work triggered by COVID-19. Our findings indicate that while language-based discrimination takes more interpersonal and overt forms in physical spaces, it becomes more organizational and subtle in virtual spaces. We shed light on how technology dependency and dispersion affect the forms and experiences of language-based discrimination in different spaces. Our contribution lies in defining language-based discrimination as a construct of modern discrimination, which has received scant attention in previous research.