AI-based tools in selection: Considering the impact on applicants with disabilities
本文探讨了自动视频面试、聊天机器人等AI选拔工具对残疾求职者的正负面影响,并从信度、效度和求职者体验角度提出建议,适合关注招聘公平性的HR或研究者阅读。
Selection tools employing artificial intelligence (AI), such as automated video interviews (AVIs), chatbots, and assessment games, have become popular ways for organizations to deal with large numbers of job applicants. Vendors frequently claim that these technologies are unbiased. However, the impact of these tools on applicants with disabilities is rarely addressed. We explain how these tools may have both positive and negative impacts on applicants with disabilities. In doing so, we consider fundamental principles of selection: the reliability and validity of these tools as well as the applicant experience. We end by offering recommendations to organizations that are considering incorporating AI-based tools into their selection processes.