好玩还是笑柄?CEO幽默如何影响信息中介对组织的社会评价

Good Fun or Laughingstock? How CEO Humor Affects Infomediaries’ Social Evaluations of Organizations

Academy of Management Review · 2024
被引 10
人大 A+FT50UTD24ABS 4*

中文导读

区分四种CEO幽默类型,提出它们通过影响信息中介的心理状态和归因,进而对组织的社会认可、声誉和合法性产生不同影响。

Abstract

We theorize about how CEOs’ expressions of humor affect infomediaries’ social evaluations of their organizations. Differentiating four types of CEO humor—(1) affiliative, (2) self-enhancing, (3) self-defeating, and (4) aggressive—we propose that each type induces distinct states of mind in infomediaries as well as attributions about the CEO. As our key idea, we then propose that the ultimate impact of CEO humor results from a combination of these primary effects; their (in)congruence with infomediaries’ schemas of the CEO’s essential functions, tasks, and social position; and the unique sociocognitive nature and content of the focal social evaluation construct. We apply our framework to the three social evaluation constructs of (1) social approval, (2) organizational reputation, and (3) organizational legitimacy. Specifically, we propose that affiliative CEO humor and self-enhancing CEO humor generally strengthen approval, reputation, and legitimacy, whereas self-defeating CEO humor weakens all three, and aggressive CEO humor has mixed effects, as it weakens social approval and legitimacy but strengthens reputation. By conceptualizing the implications of CEO humor—a hitherto undertheorized, yet central, element of CEOs’ social behavior—we contribute to scholarly conversations on executive communication, social evaluations, strategic leadership, and organizational humor.

CEO幽默信息中介社会评价组织合法性