Developing a data breach protection capability framework in retailing
基于动态能力理论的微观基础，通过系统文献综述和主题分析，提出零售运营中的数据泄露防护框架，识别防护能力的维度与子维度，帮助零售商、顾客和社会理解如何在数据驱动的数字化转型中保护数据。
Protecting data in retail operations is vital in the age of data-driven digital transformation. Businesses face a constant challenge from data breaches due to the unpredictable and dynamic nature of the threats. Although studies in the context of data breaches are gaining momentum, a unified approach to data breach prevention and responsive strategies are required to address the challenge. Drawing on the micro-foundations of dynamic capabilities theory, the study proposes a data breach protection framework for retail operations. The findings of the study highlight the dimensions and sub-dimensions of data breach protection capability using a systematic literature review and a thematic analysis. The outcome of this study can benefit retailers, customers, and society by understanding how to protect data in data-driven digital transformation.