Influence of public innovation laboratories on the development of public sector ambidexterity
研究了公共创新实验室如何帮助公共部门员工同时优化现有流程和创新,通过三个案例发现这些实验室能促进非专业人员创新并推广管理实践。
Ambidexterity has become a major issue for public organizations as they manage increasingly strong contradictory pressures to optimize existing processes while innovating. Moreover, although public innovation laboratories are emerging, their influence on the development of ambidexterity remains largely unexplored. Our research aims to understand how innovation laboratories contribute to the formation of individual ambidexterity within the public sector. Drawing from three case studies, this research underscores the influence of these labs on public ambidexterity through the development of innovations by non-specialized actors and the deployment and reuse of innovative managerial practices and techniques outside the i-labs.