组织中亲社会行为与感知亲社会影响的良性循环:一项纵向三波研究

The virtuous cycle of prosocial behaviour and perceived prosocial impact in organizations: a longitudinal three-wave study

European Journal of Work and Organizational Psychology · 2024
被引 4
ABS 3

中文导读

通过三波纵向数据,发现针对个人的组织公民行为能预测感知亲社会影响,而感知亲社会影响又反过来促进两类组织公民行为,形成良性循环。

Abstract

This study aims to deepen our understanding of the dynamics of prosociality in organizations by examining how organizational citizenship behaviour relates to perceived prosocial impact. First, we propose that a sense of prosocial impact is a rewarding experience that could motivate employees to engage in more prosocial behaviour over time, thus predicting increased OCB. Second, organizational citizenship behaviour can be directed towards other individuals (OCBI) or towards the organization (OCBO), with partly different antecedents and consequences. We propose that engaging in OCBI is prone to increase perceived prosocial impact as there the helping is aimed at concrete individuals, while engaging in OCBO, in being more indirectly prosocial, is either a weaker or non-existent predictor of future perceived prosocial impact. Using longitudinal data collected in three waves (N1 = 631, N2 = 240, and N3 = 148), we found that OCBI (but no OCBO), prospectively predicts perceptions of prosocial impact. Additionally, we find evidence for perceptions of prosocial impact prospectively predicting both subsequent OCBI and subsequent OCBO. As such, our research shows a virtuous cycle of prosociality between individually focused prosocial behaviours at work and perceived prosocial impact at work, which has theoretical and practical implications for both employee well-being and motivation as well as the performance of organizations.

组织行为学亲社会行为组织公民行为纵向研究员工动机