🌙

恐怖袭击对供应商-客户关系的影响

The Effects of Terrorist Attacks on Supplier–Customer Relationships

Production and Operations Management · 2024
被引 25 · 同刊同年前 5%
人大 AFT50UTD24ABS 4

中文导读

研究发现,供应商企业附近发生恐怖袭击后,其与主要客户终止关系的概率在两年内增加2.9个百分点,主要原因是客户对供应链风险的感知增强。

Abstract

We examine the causal effects of nearby terrorist attacks on supplier–customer relationships. We find that for supplier firms located near terrorist attacks, the probability of relationship termination with their major customers increases by 2.9 percentage points within two years following the attacks. The major customers’ intensified perceptions of supply chain risk largely drive the relationship termination. Further analyses show that major customers tend to switch to suppliers with lower terrorism risks after they end their relationships with the suppliers near attacks. This study provides new insights into the consequences of terrorism by extending the focus to the response of a key stakeholder group (i.e., trade partners) instead of the attack-afflicted firms per se.

恐怖主义供应链管理企业关系风险管理