Does whistleblowing always compromise bureaucratic reputation? Exploring the role of accountability institutions through bureaucratic reputation theory
通过美国公民调查实验,研究举报后官僚声誉的损失是否因举报渠道(官方问责机构或非官方媒体)及问责机构的管理而不同,发现适当管理可减轻声誉损失。
Organizational reputation is subject to losses when whistleblowing occurs. Based on ethics management and bureaucratic reputation theories, we examined whether the loss could vary depending on whistleblowing channels, such as official channels of accountability institutions (U.S. Office of Special Counsel and Office of Inspector General), and unofficial channels (media) and the existence of whistleblowing management from official channels. From survey experiments with U.S. citizens, we found reputational loss may occur after whistleblowing, but it could be mitigated when managed properly through accountability institutions. Our findings suggest the importance of governments showing efforts to resolve moral issues from citizens’ views.