How the interaction of innovation and ERP systems on business intelligence affects the performance of Mexican manufacturing companies
研究基于墨西哥120家制造企业数据,发现企业资源规划(ERP)系统作为技术创新,能提升商业智能(BI)系统功能,进而改善企业整体绩效。
Purpose The present study shows that the implementation and development of enterprise resource planning (ERP) systems as a technological innovation provide a competitive advantage that helps to improve the functionality of business intelligence (BI) systems in the digital transformation of manufacturing companies, in addition to improving overall firm performance. Design/methodology/approach The research uses the structural equation approach based on PLS-SEM technique with a sample of 120 firms in the manufacturing industry in Coahuila, Mexico. Findings The paper provides empirical insights into how the interaction of ERP systems and innovation significantly affects the functionality of BI Systems and has a substantial effect on overall firm performance. Originality/value Empirical evidence of how advanced digital management systems (ERP and BI) impact digitalization processes in organizations by improving performance is still scarce.