I'm the same, I'm the same, I'm trying to change: Investigating the role of human information behavior in view change
通过访谈18位近期改变重要观点的人，发现被动信息偶遇引发观点转变，进而驱动主动搜索与验证，形成信息行为与观点转变的共生循环，对政策与系统设计有启示。
Abstract Information is powerful; it can influence peoples' views and, in turn, their behavior. Much recent research and discussion on the role information plays in view change has focused on filter bubbles, echo chambers and misinformation and how they might influence what people think and how they act. However, no prior work has focused specifically on understanding the human information behavior (HIB) that drives and facilitates view change. We report findings from interviews with 18 people who recently changed views on issues they considered important. We found a tight symbiotic relationship between HIB and view change; passive information encountering sparked change, often spurring follow‐up active seeking and verification which progressed the change to a “point of no return,” supported making the change and reinforced the decision to change. When shared, information that contributed to the change sometimes sparked changes in others (as did expressing or debating the change), serving as an information encounter that perpetuated a cycle of HIB and view change. This understanding of the integral role of HIB in view change can inform policy and systems design to promote view change autonomy and a broader research agenda of understanding HIB to support democratic principles and values.