The effect of merging mandated collaborations on performance in homeless services
研究了强制合作合并对无家可归者服务在社区、合作和组织层面绩效的影响,发现合并虽增强了合作,但并未显著减少无家可归现象或增加服务供给,反而使长期无家可归者平均增加30%。
Mandated collaboration forces a tension, where organizations must work together to create a strong collaboration while pursuing their organizational missions. Merging these mandated collaborations can increase collaboration, but at the cost of local responsiveness. We ask whether merging mandated collaborations improves performance at the community, collaboration, and organization levels in the case of homeless services. We find merging CoCs did not significantly decrease homelessness or increase service provision, although collaboration increased. Additionally, chronic homelessness increased by an average of 30%. Our findings suggest merging mandated collaborations differentially affects performance depending on the level examined.