Conflicts over public value within public service ecosystems: a strategic action field approach
本文结合战略行动场域理论和公共价值理论,以残疾人争取独立生活为例,提出五个命题解释公共服务生态系统中的公共价值冲突如何围绕公共价值展开、发生在在位者与挑战者之间、涉及社会技能、由外部冲击触发并最终平息。
In this paper, strategic action field theory and public value theory are utilized to develop knowledge about conflicts over public value in public service ecosystems (PSEs), with disabled people's striving for independent living serving as an illustration.Five propositions are developed to show how conflicts in PSEs i) are centred around public value, ii) occur between incumbents and challengers, iii) implicate social skills, iv) are triggered by exogenous shocks, and v) eventually settle.This paper also responds to calls for research on theory building about PSEs by integrating public value with public service logic (PSL) and conceptualizing power in PSL.