确定电子服务质量对班轮公司电子商务平台电子忠诚度的影响

Ascertaining the impact of e-service quality on e-loyalty for the e-commerce platform of liner shipping companies

Transportation Research Part E Logistics and Transportation Review · 2024
被引 15
ABS 3
电子商务航运物流服务质量客户忠诚度结构方程模型