品牌刻板印象:论其与性别化品牌个性及能动与社群价值观在促进消费者-品牌认同中的关系

Brand Stereotypes: On the relationships with gendered brand personality and agentic and communal values in fostering Consumer–Brand identification

JOURNAL OF BUSINESS RESEARCH · 2024
被引 21
人大 A-ABS 3

中文导读

基于社会认同和社会角色理论,研究品牌性别个性(男性化/女性化)如何影响品牌温暖和能力感知,以及消费者的能动与社群价值观如何调节品牌刻板印象对消费者-品牌认同的作用。

Abstract

This research draws on social identity theory and social role theory of gender stereotypes to investigate the role of brand gender personality (masculine and feminine) on generating brand warmth and competence, and how consumers’ agentic and communal values condition the effects of brand stereotypes on consumer–brand identification. The theoretical model is tested via two different studies. In the first study (N = 490), 21 brands across different product categories are used to test the theoretical model. Then, a second study (N = 469) corroborates the previously identified relationships and further shows that the effect of brand stereotypes on consumer–brand identification is moderated by agentic and communal motivations. The present study contributes to research on brand stereotyping while providing managerial insights that can be used to enhance the relationship between brands and consumers.

品牌管理消费者行为社会心理学市场营销