Automated, administrative decision‐making and good governance: Synergies, trade‐offs, and limits
系统梳理自动化行政决策（AADM）与善治九大价值（如问责、效率、公平等）之间的协同、权衡与局限，为实践者和学者提供应对挑战、提升社会效益的参考。
Abstract Automated, administrative decision‐making (AADM) is a key component in digital government reforms. It represents an aspiration for a better and more efficient administration but also presents challenges to values of public administration. We systematically review the emerging literature on use of AADM from the perspective of good governance. Recognizing the inherent tensions of values of public administration, the broad review identifies key synergies, trade‐offs, and limits of AADM and good governance associated with nine values: Accountability, efficiency, equality, fairness, resilience, responsiveness, right‐to‐privacy, rule‐of‐law, and transparency. While synergies represent “low‐hanging fruits”, trade‐offs and limits are “hard cases” representing challenges to good governance. Taking the specific decision‐making context into account, practitioners and scholars should attempt to nurture the “fruits” and lessen the tensions of the “hard‐cases” thereby increasing the desirable societal outcomes of use of AADM.