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ChatGPT采纳与焦虑:基于技术接受与使用统一理论(UTAUT)的跨国分析

ChatGPT adoption and anxiety: a cross-country analysis utilising the unified theory of acceptance and use of technology (UTAUT)

Studies in Higher Education · 2024
被引 158 · 同刊同年前 2%
ABS 3

中文导读

基于UTAUT模型并加入焦虑变量,调查英国和尼泊尔大学生对ChatGPT的采纳意向,发现绩效期望、努力期望和社会影响对两国均有显著影响,但焦虑的影响因国家而异。

Abstract

The public release of ChatGPT in November 2022 brought excitement and concerns regarding students' use of language models in higher education.However, little research has empirically investigated students' intention to adopt ChatGPT.This study developed a theoretical model based on the Unified Theory of Acceptance and Use of Technology (UTAUT) with an additional construct-anxiety, to investigate university students' adoption intention of ChatGPT in two higher education contexts-the UK and Nepal.239 and 226 questionnaires were deemed sufficient for data analysis for Nepal and the UK, respectively.We utilised the structural equation modelling technique to test the hypotheses.Our results reveal that performance expectancy, effort expectancy and social influence significantly impacted the adoption intention of ChatGPT for both countries.However, anxiety's impact varied between Nepal and the UK.Integrating UTAUT with a cross-country comparative approach provides insights into how ChatGPT's reception diverges between different higher education contexts.Our results also have implications for technology companies aiming to expand language models' availability worldwide.

高等教育技术采纳人工智能跨国比较学生行为