建言的情感历程:理解员工日常情绪何时以及如何与促进性建言和抑制性建言相关

An emotional journey to speaking up: understanding when and how employee daily emotions relate to promotive and prohibitive voice

European Journal of Work and Organizational Psychology · 2024
被引 7
ABS 3

中文导读

基于积极情绪的拓展建构理论和调节焦点理论,通过两项经验取样法研究发现:日常积极情绪通过促进焦点促进促进性建言,日常消极情绪直接促进抑制性建言;领导-成员交换和自控能力分别调节这两条路径。

Abstract

Building on the broaden-and-build theory of positive emotions and the regulatory focus theory, we develop a multilevel model to investigate how employees’ daily positive and negative emotions trigger daily promotive and prohibitive voice, and further incorporate employees’ leader-member exchange (LMX) and trait self-control capacity as boundary conditions of the daily emotions-voice relationships. To test the proposed model, we conducted two studies utilizing the experience sampling method to collect daily data over 10 working days. In Study 1, we gathered 1458 daily responses from 146 employees. In Study 2, we collected 729 matched daily responses from 75 employees and their co-workers, utilizing a multi-phase design. The results of multilevel path-analyses from both studies reveal that: (1) daily positive emotions are positively related with daily promotive voice, and daily promotion focus mediates this association; (2) daily negative emotions are positively related to daily prohibitive voice, however, daily prevention focus does not mediate this relationship; (3) LMX enhances the positive relationship between daily positive emotions and daily promotive voice, and its indirect effect via daily promotion focus; and (4) self-control capacity strengthens the positive relationship between daily negative emotions and daily prohibitive voice, and its indirect effect via daily prevention focus.

组织行为学员工建言情绪心理学领导-成员交换