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虚拟会议中自我视角在发言与倾听时的差异化影响

The differential effects of self-view in virtual meetings when speaking vs. listening

European Journal of Information Systems · 2024
被引 6
ABS 4

中文导读

研究了虚拟会议中观看自己画面(自我参照信息)对发言者和倾听者的不同影响,发现倾听时看自己会降低满意度、生产力和乐趣,而发言时看自己反而提升满意度和乐趣。

Abstract

With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day.We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them.Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants' mental resources, eventually undermining virtual meeting (VM) outcomes.Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles.Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment.Looking at the self while listening to others exhibits adverse direct and indirect (via selfawareness) effects on VM outcomes.However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.

虚拟会议自我意识自我控制视频会议用户行为