The role of digital technologies in public sector coproduction and co‐creation: A structured literature review
这篇综述分析了128篇文献，梳理了数字技术如何改变公民与政府之间的共同生产与共同创造，指出了公共价值生成、服务全周期分析、比较研究及风险缓解四个待加强的研究方向。
Abstract Digital technologies are changing the ways service users can cocreate value, thus rearranging relations between citizens and governments. However, research from a governance perspective is still in its infancy. Investigating 128 records, published until 2022, this article reviews and critiques the literature on digitalization and coproduction/co‐creation in public administration, offers an overview of the state of research, and outlines a future research agenda. The findings reveal four areas of concern that require more attention by researchers: the generation of public value; the analysis of the entire public service cycle; comparative studies; the mitigation of the risks arising from the implementation of digital technologies.