家族企业品牌对消费者感知和购买意愿的本地性效应:一项实验研究

The localness effect of family firm branding on consumer perceptions and purchase intention: An experimental approach

JOURNAL OF SMALL BUSINESS MANAGEMENT · 2024
被引 18
人大 A-ABS 3

中文导读

通过五项实验发现,消费者会利用企业的家族身份推断其本地性(如本地标志性、地理范围等),从而影响购买意愿;其中本地标志性的正面效应可抵消地理范围有限的负面效应。

Abstract

Consumer preferences are changing, wherein brands with a pronounced local identity are garnering increased favorability. While family firms often embody this concept, there is limited consumer-focused research on its role in family firm management and branding. Drawing from consumer inference theory, we propose that consumers use a firm’s family status to infer its local character, including geographical reach, local iconness, national origin, and domestic production, to inform their purchase decisions. Our series of five experiments (N = 1,654) reveals that promoting family firm status generally enhances purchase intention. This is primarily due to the positive impact of perceived local iconness, overcoming the negative effect of perceived limited geographical reach. Amid ongoing debates on brand localness in a deglobalizing world, our study offers important theoretical insights into the local character of the most common global business form, with practical guidance for managers on leveraging the family firm status to enhance competitiveness.

家族企业品牌管理消费者行为本地化营销